This website uses cookies to store user session information. By using our website you consent to our terms of use. Read more
I agree

Regina Erlenheim

https://etis.ee/CV/Regina_Erlenheim/eng
30.07.1988
regina.erlenheim@gmail.com

Career

Institutions and positions
01.04.2019–...   
Tallinn University of Technology , School of Information Technologies, Department of Software Science, Lecturer (1,00)
01.01.2013–...   
Estonian World magazine, Contributor in Technology and Business
01.01.2017–31.03.2019   
Tallinn University of Technology , School of Information Technologies, Department of Software Science, Lecturer (0,75)
01.04.2014–31.12.2016   
Tallinn University of Technology , School of Information Technologies, Department of Informatics, Chair of Information Systems, Lecturer (0,50)
01.02.2014–31.03.2014   
Tallinn University of Technology , School of Information Technologies, Department of Informatics, Chair of Information Systems, Junior Researcher (1,00)
01.01.2012–31.12.2013   
MJI Business Solutions Ltd, Project Associate
01.01.2012–31.12.2013   
Spurtle Connect Ltd, Project Associate
 
 
Education
2014–15.11.2019   
Tallinn University of Technology, Swinburne University of Technology, Partner PhD programme, Faculty of Information Technology
2011–2012   
University of Edinburgh, MSc in Science, Technology and International Development
2007–2010   
Tallinna Ülikool, BA Riigiteadused
 
 
R&D related managerial and administrative work
2018−2019   
Member of council of the School of Information Technology
2018−2019   
Member of the working group of the academic development plan
2014−2017   
Organising Master's Thesis seminars and Master's Thesis Defence
2014−2016   
Compiling the Master's Thesis Handbook for the e-Governance Services and Technologies international Master's Programme
2011−2012   
Organised presentations and workshops at the University of Edinburgh
2011−2012   
Student representative for the Master's Programme at the University of Edinburgh
 
 
Creative work
Submitted and presented an article at a conference: 18th European Conference on Digital Government: Santiago de Compostela, Spain, October 24-26 , 2018. Topic: A conceptual framework for effective appropriation of proactive public e-services
Submitted and presented an article at a conference: 18th International Conference on Human Computer Interaction, Toronto, Canada, July 19-22, 2016. Topic: Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services
Submitted and presented an article at a conference: 16th European Conference on e-Governance in Ljubljana, Slovenia, June 15-17, 2016. Topic: Designing Proactive Public Services as Socio-Technical Systems by Using Agent-Oriented Modelling
Starting from scratch: the case of e-government in Estonia, EstonianWorld magazine, http://estonianworld.com/technology/starting-scratch-case-e-government-estonia/

Qualifications

Academic degrees
Regina Erlenheim, Doctor's Degree, 2019, (sup) Kuldar Taveter; Leon Samuel Sterling, Designing Proactive Public Services, Tallinn University of Technology School of Information Technologies, Department of Software Science.
Regina Erlenheim, Research Master's Degree, 2012, (sup) Gian Marco Campagnolo, The Development of Estonia's E-Government, University of Edinburgh.
 
 
Fields of research
ETIS CLASSIFICATION: 2. Culture and Society; 2.14. Communication and Information Sciences; CERCS CLASSIFICATION: S274 Research methodology in science ; SPECIFICATION: The development and implementation of e-government technologies
 
 

Supervised dissertations

Publications

Category
Year
Publication
 
3.1.
2020
Petriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2020). Designing effective chatbot solutions for the public sector: a case study from Ukraine. Electronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St. Petersburg, Russia, November 13-14, 2019, Proceedings. Ed. Chugunov, Andrei; Khodachek, Igor; Misnikov, Yuri; Trutnev, Dmitrii. Cham: Springer, 320−335. (Communications in Computer and Information Science; 1135). DOI: 10.1007/978-3-030-39296-3_24.
3.1.
2020
Lemke, Florian; Taveter, Kuldar; Erlenheim, Regina; Pappel, Ingrid; Draheim, Dirk; Janssen, Marijn (2020). Stage models for moving from e-government to smart government. Electronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019, Proceedings. Ed. Chugunov, Andrei; Khodachek, Igor; Misnikov, Yuri; Trutnev, Dmitrii. Cham: Springer, 152−164. DOI: 10.1007/978-3-030-39296-3_12.
3.1.
2018
Sirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, Leon (2018). A conceptual framework for effective appropriation of proactive public e-services. Proceedings of the 18th European Conference on Digital Government, ECDG 2018 : University of Santiago de Compostela, Spain, 25-26 October 2018. Ed. Bouzas-Lorenzo, Ramon; Cernadas Ramos, Andres. Reading, UK: Academic Conferences and Publishing International Limited , 213−221.
5.2.
2018
Sirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, Leon (2018). A conceptual framework for effective appropriation of proactive public e-services. Abstracts of Papers Presented at the 18th European Conference on Digital Government ECDG 2018 : University of Santiago de Compostela Spain, 25 - 26 October 2018. Reading, UK: Academic Conferences and Publishing International Limited, 23−24.
3.1.
2016
Sirendi, R.; Taveter, K. (2016). Bringing service design thinking into the public sector to create proactive and user-friendly public services. HCI in Business, Government, and Organizations: Information Systems : Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II. Ed. Nah, F. F.-H.; Tan, C.-H. Springer, 221−230. (Lecture Notes in Computer Science; 9752).10.1007/978-3-319-39399-5_21.
3.1.
2016
Sirendi, R. (2016). Designing proactive public services as sociotechnical systems by using agent-oriented modelling. Proceedings of the 16th European Conference on e-Government (ECEG) : Ljubljana, Slovenia, 16-17 June 2016. Ed. Decman, M.; Jukic, T. Reading, UK: Academic Conferences and Publishing International Limited, 308−316.
18.11.2020

Regina Erlenheim

https://etis.ee/CV/Regina_Erlenheim/est
30.07.1988
regina.erlenheim@gmail.com

Teenistuskäik

Töökohad ja ametid
01.04.2019–...   
Tallinna Tehnikaülikool, Infotehnoloogia teaduskond, Tarkvarateaduse instituut, Lektor (1,00)
01.01.2013–...   
Ajakiri Estonian World, Kaastöötaja tehnoloogia ja äri vallas
01.01.2017–31.03.2019   
Tallinna Tehnikaülikool, Infotehnoloogia teaduskond, Tarkvarateaduse instituut, Lektor (0,75)
01.04.2014–31.12.2016   
Tallinna Tehnikaülikool, Infotehnoloogia teaduskond, Informaatikainstituut, Infosüsteemide õppetool, Lektor (0,50)
01.02.2014–31.03.2014   
Tallinna Tehnikaülikool, Infotehnoloogia teaduskond, Informaatikainstituut, Infosüsteemide õppetool, Nooremteadur (1,00)
01.01.2012–31.12.2013   
MJI Business Solutions Ltd, Projektijuht
01.01.2012–31.12.2013   
Spurtle Connect Ltd, Projektijuht
 
 
Haridustee
2014–15.11.2019   
Tallinna Tehnikaülikool, Swinburne'i Tehnikaülikool, Partnerdoktoriprogramm, Infotehnoloogia teaduskond
2011–2012   
Edinburghi Ülikool, Teadusmagister Teaduse, Tehnoloogia ja Rahvusvahelise arengu programmis
2007–2010   
Tallinna Ülikool, BA Riigiteadused
 
 
Teadusorganisatsiooniline ja -administratiivne tegevus
2018−2019   
Infotehnoloogia teaduskonna nõukogu liige
2018−2019   
Akadeemilise arengukava töögrupi liige
2014−2017   
Magistritöö seminaride ja magistritööde kaitsmiste organiseerimine
2014−2016   
Magistritööde juhendi koostamine e-riigi teenuste ja tehnoloogiate rahvusvahelisele magistriprogrammile
2011−2012   
Edinburghi Ülikooli kursustes esitluste ja praktikumide korraldamine
2011−2012   
Edinburgh Ülikooli Magistriprogrammi üliõpilasesindaja
 
 
Loometöö
Esitatud ja presenteeritud artikkel konverentsil: 18th European Conference on Digital Government: Santiago de Compostela, Hispaania, 24-26 oktoober, 2018. Teema: A conceptual framework for effective appropriation of proactive public e-services
Esitatud ja presenteeritud artikkel konverentsil: 18th International Conference on Human Computer Interaction, Toronto, Kanada, 19-22 juuli, 2016. Teema: Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services
Esitatud ja presenteeritud artikkel konverentsile: 16th European Conference on e-Governance, Ljubljanas, Sloveenias, 15-17 juuni, 2016. Teema: Designing Proactive Public Services as Socio-Technical Systems by Using Agent-Oriented Modelling
Starting from scratch: the case of e-government in Estonia, ajakiri EstonianWorld, http://estonianworld.com/technology/starting-scratch-case-e-government-estonia/

Kvalifikatsioon

Teaduskraadid
Regina Erlenheim, Doctor's Degree, 2019, (sup) Kuldar Taveter; Leon Samuel Sterling, Designing Proactive Public Services, Tallinn University of Technology School of Information Technologies, Department of Software Science.
Regina Erlenheim, Research Master's Degree, 2012, (sup) Gian Marco Campagnolo, The Development of Estonia's E-Government, University of Edinburgh.
 
 
Teadustöö põhisuunad
ETIS KLASSIFIKAATOR: 2. Ühiskonnateadused ja kultuur; 2.14. Kommunikatsiooni- ja infoteadused; CERCS KLASSIFIKAATOR: S274 Teaduse uurimismetodoloogia; TÄPSUSTUS: E-riigi tehnoloogiate areng ja kasutuselevõtt
 
 
Lisainfo
TalTechis töötatud aja jooksul olen saavutanud järgmist:
* Töötanud välja ja lugenud magistritaseme kursuseid: Service-Orientation in the Public Sector, Methodologies for e-Government Marketing and Implementation, Public Service Design and Implementation; Entrepreneurship Project, Foundations and frameworks of e-governance;
* Juhendanud 15 magistritööd (sh 7 cum laudet);
* Osalenud e-Riigi Teenuste ja Tehnoloogiate rahvusvahelise magistritudengite kaitsmiskomisjonide töös;
* Osalenud e-Riigi Teenuste ja Tehnoloogiate rahvusvahelise magistriprogrammi õppekavaarenduses;
* Töötanud välja magistritööde juhendi e-riigi teenuste ja tehnoloogiate rahvusvahelisele magistriprogrammile;
* Töötanud välja magistritööde seminarid e-riigi teenuste ja tehnoloogiate rahvusvahelisele magistriprogrammile;
* Koostanud e-riigi teemalise terminoloogiatabeli;
* Võtnud vastu välisdelegatsioone ning tutvustanud neile e-riigi teenuste ja tehnoloogiate rahvusvahelist magistriprogrammi ning e-riigi laborit Mektory's;
* Osalenud akadeemilise arengukava koostamise töögrupis;
* Osalenud IT teaduskonna nõukogus;
* Osalenud magistritööde konkursi kaitsmiskomisjoni esimehena.

Juhendatud väitekirjad

Publikatsioonid

Klass
Aasta
Publikatsioon
 
3.1.
2020
Petriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2020). Designing effective chatbot solutions for the public sector: a case study from Ukraine. Electronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St. Petersburg, Russia, November 13-14, 2019, Proceedings. Ed. Chugunov, Andrei; Khodachek, Igor; Misnikov, Yuri; Trutnev, Dmitrii. Cham: Springer, 320−335. (Communications in Computer and Information Science; 1135). DOI: 10.1007/978-3-030-39296-3_24.
3.1.
2020
Lemke, Florian; Taveter, Kuldar; Erlenheim, Regina; Pappel, Ingrid; Draheim, Dirk; Janssen, Marijn (2020). Stage models for moving from e-government to smart government. Electronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019, Proceedings. Ed. Chugunov, Andrei; Khodachek, Igor; Misnikov, Yuri; Trutnev, Dmitrii. Cham: Springer, 152−164. DOI: 10.1007/978-3-030-39296-3_12.
3.1.
2018
Sirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, Leon (2018). A conceptual framework for effective appropriation of proactive public e-services. Proceedings of the 18th European Conference on Digital Government, ECDG 2018 : University of Santiago de Compostela, Spain, 25-26 October 2018. Ed. Bouzas-Lorenzo, Ramon; Cernadas Ramos, Andres. Reading, UK: Academic Conferences and Publishing International Limited , 213−221.
5.2.
2018
Sirendi, Regina; Mendoza, Antonette; Barrier, Mariane; Taveter, Kuldar; Sterling, Leon (2018). A conceptual framework for effective appropriation of proactive public e-services. Abstracts of Papers Presented at the 18th European Conference on Digital Government ECDG 2018 : University of Santiago de Compostela Spain, 25 - 26 October 2018. Reading, UK: Academic Conferences and Publishing International Limited, 23−24.
3.1.
2016
Sirendi, R.; Taveter, K. (2016). Bringing service design thinking into the public sector to create proactive and user-friendly public services. HCI in Business, Government, and Organizations: Information Systems : Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II. Ed. Nah, F. F.-H.; Tan, C.-H. Springer, 221−230. (Lecture Notes in Computer Science; 9752).10.1007/978-3-319-39399-5_21.
3.1.
2016
Sirendi, R. (2016). Designing proactive public services as sociotechnical systems by using agent-oriented modelling. Proceedings of the 16th European Conference on e-Government (ECEG) : Ljubljana, Slovenia, 16-17 June 2016. Ed. Decman, M.; Jukic, T. Reading, UK: Academic Conferences and Publishing International Limited, 308−316.
18.11.2020

Search project

  • {{item.Name}}
Institution is projects' financier   Institution is projects' executor  
  • {{searchListItem.Name}}
All   Projects   Master projects   Subprojects  
New Frascati (2015)
Old and new Frascati
All
Ongoing
Finished
Beginning
Fuzzy
Precise
Simple Search Clear
  • Found 1 results
ProgramTypeNumberNameProject startProject endPrincipal investigatorInstitutionFinancing
1.1.SEF19005Counselling Ukrainian universities on E-government Master´s programme development and raising awareness of egovernance via implementation of ICT solutions to support reforms in Ukraine01.09.201931.05.2021Ingrid PappelTallinn University of Technology , School of Information Technologies, Department of Software Science69 850,00 EUR